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Customer FAQ

Customer FAQs

Answers to your
biggest questions

Below you will find some of the most frequently asked questions we hear from our customers. If you cannot find the answer to your question, feel free to email Customer Care at payment@skoposfinancial.com or call us toll-free at 1-855-475-6767. We can provide payoff information, payment history and due dates. The system also allows you to update your account at any time or make a payment by phone. Be sure to have your account number or Social Security number ready.

What payment methods does Skopos accept?

Skopos accepts the following payment methods:

  • Online payments
  • Automatic electronic draft
  • Checks
  • Pay by phone with checking account, savings account or debit card
  • Cash through MoneyGram and Western Union

Where should I mail my payment?

If you wish to send a payment in the form of a personal check, cashier’s check or money order via regular mail, please send it to:

Skopos Financial, LLC
P.O. BOX 661016
Dallas, TX 75266

If you wish to send a payment in the form of a personal check, cashier’s check or money order via overnight mail, certified mail or next-day air, please send it to:

Skopos Financial, LLC
BOX 661016
2701 E Grauwyler Rd Building 1
Irving, TX 75061

Does Skopos accept payments by phone?

We accept payments from personal checking accounts, savings accounts and debit cards via phone. Call us toll-free at 1-855-475-6767, and have your card information or bank account routing and check numbers available when you call. Please note that there is an $5.50 fee for this service. Payments made via phone generally post to your account within one day.

Where do I mail payoff checks?

Mail payoff checks to:

Skopos Financial, LLC
BOX 661016
2701 E Grauwyler Rd Building 1
Irving, TX 75061

Still have questions?

Check out our FAQs located on our Customer Portal or call us at 1-855-475-6767.